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Plumbing Supervisor

Are you ready to get out of the truck?

Ready for a flexible schedule? Human interaction?

Do you feel right at home speaking in a group setting? Are you confident and quick to make decisions?

It’s time for you to get out of your technician truck and fill a supervisor seat! And what great timing—we just so happen to be looking for a Plumbing Supervisor.

The Short Version

You’ve been in plumbing for a while. You know the industry really well, and you’re ready for a new role! You’re excited about the opportunity, and you wanna start with the main points:

  • We’re located in Charlotte, North Carolina
  • You get 7 paid holidays and generous PTO
  • You’ll have year-round stability
  • You’ll have all the usual insurances available (medical, dental, vision, etc.), as well as a 401(k)
  • You’ll coach plumbers on soft skills and technical skills
  • You’ll resolve customer concerns and communicate between teams to make sure everything runs smoothly for the customer.
  • You'll be the field supervisor for the install side of plumbing
  • Complete the application and submit a one-way video interview here: hire.li/840f54a

The Details

Wanna learn more about this opportunity? We’d love to tell you why this is a great fit for you!

The Perks

You’re confident in yourself, and we’d like you to be confident in us, too. Medical, Dental, Vision, Long & Short-Term Disability AND Life Insurance, and a 401(k) Retirement Plan are among some of the many things available to you at Morris-Jenkins. You and your family can be confident, knowing you’re covered. In fact, you even get plenty of paid time off to use however you’d like. Cool job, huh?

You’ve been driving to and from customer’s houses in your old company truck for far too long. Enough is enough! Are you ready to have some flexibility? Need a haircut at 10 in the morning? Want to watch your son or daughter’s school play at 4 in the evening? No worries! As a Plumbing Field Supervisor, you’ll have the flexible schedule you’ve been dreaming of for a while now.

About time, huh?

All About YOU

Working out of a truck is lonely. Someone as awesome as you deserves more friends, but it’s hard to find them when you work by yourself. At Morris-Jenkins, you’ll meet tons of amazing people, and you’ll be part of a great team of plumbers! You’re used to having to make decisions on your own, and we like how confident you are. Are you ready to make decisions as a team?

Are you tired of feeling like your work doesn’t have an impact?

What you do is too important to go unnoticed! As Plumbing Field Supervisor, you’ll quickly earn the respect of the plumbing team when you help lead team meetings. You’ve been a plumber for three years, maybe even more. You’ve seen it all, and it doesn’t scare you anymore. When newer plumbers are stumped, you’ll be the one to step in and coach them. You’re knowledgeable and efficient, and it’s time for you to lead the way. After all, the spotlight doesn’t scare you like it does other people.

With years of plumbing experience, not only are you great at teaching others—you’re great at visualizing an end-goal from what seems like just nuts and bolts to outsiders. We know you’ll be great at seeing the big picture when working with people, too!

Sometimes, working with people can be a challenge. You need to be good at handling conflict respectfully, but you have so much experience with customers already—it comes naturally to you!

You need a job that keeps you occupied. When you have nothing to do, you get restless. We promise to keep you plenty busy! Each day will come with its own surprises and challenges, so things will never get boring.

What to Expect

Supervisors are angry people. Booming voice, barking commands at technicians. The sole source of decisions. Impatient and unwilling to explain things. Right?

If that’s what you’re thinking, it’s a good thing you found us.

At Morris-Jenkins, we value respect. Respect for customers and respect for each other.

Managers, supervisors, and technicians alike show respect for each other. You know what makes this environment even better? We show respect and we still have tons of fun! This isn’t a stuffy workplace. Sometimes, we play games during our meetings. In fact, our employees love this atmosphere of respect and fun so much they helped Morris-Jenkins win the Charlotte Observer’s “Top Workplace” award in 2016, 2018, and 2019!

As the Plumbing Supervisor:

  • You’ll coach plumbers on soft skills (teamwork, leadership, problem-solving, decisiveness, etc.) and technical skills.
  • You’ll contribute to weekly plumber meetings by sharing safety topics, tips to improve efficiency, and general plumbing techniques.
  • You’ll resolve customer concerns to ensure long-term success of the plumbing program.
  • You’ll communicate with installation, dispatch, warehouse, and other teams to best provide for customers. As a plumber, you didn’t get to see the behind-the-scenes quite like this, but now you get backstage access!
  • You'll supervise the installation side of our plumbing department.

If you’re ready to get out of the truck and move onto something with new and exciting challenges…

If you’re ready to make a difference by helping others in your field…

 If you’re ready to be a supervisor… be bold!

Make one of the best decisions you’ve ever made. Apply now!

Ready? Set?

GO.

 

The stuff that HR wants you to know:

Minimum Qualifications:

  • Valid North Carolina Plumbing Contractor License (NC P1 or P2)
  • At least three (3) years of residential Plumbing experience with diagnostic troubleshooting, repair & drain cleaning service, and installation
  • Exceptional customer service skills
  • Proven leadership ability
  • Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
  • Committed adherence and enforcement of the company’s core values and core purpose
  • Intermediate computer skills
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Ability to fluently speak, read, and write in the English language

Preferred Qualifications:

  • Valid South Carolina Plumbing Contractor License
  • Prior supervisory or management experience
  • Additional Plumbing experience

Essential Job Functions per ADA

Mental & Physical Demands and Work Environment: The characteristics described here are representative of those that must be met by a person to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions per the Americans with Disabilities Act (ADA).  This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

Physical Demands: While performing the duties of this job, most of the time is spent in an office setting, but the person is frequently required to move about at customers’ homes inside tight crawlspaces and ascend/descend ladders lifting one’s own bodyweight through narrow entrances into attics.  Must be able to identify and inspect equipment, parts, and colored wiring to safely test, repair, and install electrical connections with precise hand-eye motor skills. 

Mental Demands:  Must be able to perceive and distinguish emotions, as well as deal with adversarial confrontations.  Requires an ability to concentrate and prioritize multiple tasks at once.  Conscious attention to detail is required to safely perform tasks.

Work environment:  Frequently requires exposure to outdoor weather conditions and other hazards such as electrical shock, sharp objects, poisonous animals, etc.  Infrequent exposure to factors such as toxic fumes, caustic chemicals, loud noise, UV light, and other hazards may be required, which may cause noticeable discomfort or a moderate risk of accident or illness.  This job requires the use of personal protective equipment (PPE) as directed by company policy.

  • Valid local driver’s license with acceptable driving & criminal background record
  • Abstinence from drugs with clean drug screening results
  • Reliable and punctual attendance
  • This position deals with some aggressive personalities in a highly competitive industry and will be stressful
  • Typical workweek is ten (10) hour workdays five (5) days per week with rotating weekend work, after-hours on-call availability, as well as early and/or late weekday meetings with customers, vendors and staff personnel as needed
  • This is a position of authority; it is your responsibility to be an example for other employees and to address issues with them or their supervisor immediately when necessary

 

 

 

 

 

 

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