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Programmer Analyst (BI - Business Intelligence)

  • Do you work well with others and get a thrill out of making sense of data to solve business problems?

Well, then code your way to your dream job, working for an awesome company, with some great people.

Join us at Morris-Jenkins, voted #1 Top Workplace in the mid-size category by Charlotte Observer in 2016! Our company culture is unmatched (we know how to have fun!). See for yourself by viewing the Morris-Jenkins YouTube Channel. Help us help our customers feel comfortable in their own homes!

Morris-Jenkins is the market leader for residential HVAC service in Charlotte, NC, and already in Plumbing service too after just launching a few weeks ago. We are proud of our past and even more excited about our future. Morris-Jenkins Co. continues a 59 year trend of growth and stability. Our customers love us and keep recommending our services, so we're trying to keep up with the constant demand.


Responsible for designing code to meet functional requirements defined by the business needs, determine what coding changes must be made, if any, to resolve problems that keep the user from performing their assigned jobs, create database designs and develop software to add new features to existing systems as provided by the Business.  This software should be developed per our defined standards and architectures, make modifications to existing software to handle new business processes and analyze request for changes to existing software to determine impact on related systems. General purpose: Implement workflow improvements, create SQL views and functions, create reports.


  • Work with various departments to understand, evaluate, suggest, and implement work flow improvements
  • Create SQL views and functions tied to BI applications, ERP functions and reports
  • Provides IT training/education to users and develops training tools & guides
  • Communicate with ERP vendor regarding core software modifications and patches 
  • Become subject matter expert for our ERP system
  • Develop a complete understanding of Morris Jenkins’ workflows 
  • Work with all departments to understand, evaluate, suggest, and implement work flow improvements
  • Maintain and create SQL views and functions tied to BI applications, ERP functions and reports  
  • Communicate with and follow up on core software changes or patches needed in ERP software
  • Aid in the research of new software technologies and vendors, as needed
  • Any other duties, as required by management


  • Bachelor degree in Computer Science or a related field, or additional equivalent experience
  • Experience with Business Intelligence (BI) software (i.e. Pivot Tables, Power BI, etc.)
  • Familiar with C-Type languages, JAVA, and .Net environment
  • Prior experience with ERP software (i.e. ServMan, Infor, Oracle, SAP, etc.)
  • Demonstrated ability to effectively manage IT projects and deliver on commitments
  • Strong organizational skills with the ability to multi-task and prioritize between enterprise initiatives and routine IT operations; with great attention to detail, uncompromised quality, and a sense of urgency
  • Ability to propose, promote, collaborate, and execute strategic IT initiatives 
  • Very strong conceptual, analytical, and judgment abilities
  • Ability to conduct and direct research into SQL data or ERP issues, as required
  • Results-driven and accountable to deadlines/goals established
  • Excellent written, verbal, and interpersonal communication skills in the English language
  • Commitment to company values


  • 3+ years of broad programmer or analyst experience
  • Extensive software application support experience
  • Android and/or Web Development
  • Additional years of experience in IT Support
  • In-depth knowledge of applicable data privacy practices and laws
  • Industry Certification (Microsoft, CompTIA, etc.)
  • Project Management Certification (i.e. PMP/CAPM)
  • Familiarity with MS SQL

Morris-Jenkins is proud to offer:

  • Competitive pay
  • Generous PTO (Paid Time Off) awarded
  • 7 paid holidays annually
  • Medical, dental, vision, life, long & short term disability insurance
  • 401(k) Retirement plan
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