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Experienced Residential Plumber

  • Would you like to work with a happy, upbeat group of people and NEVER be on-call? How about a 4-day weekend every 5th week?
  • Does up to 4 weeks paid time off sound okay to you? And the money is good. Extremely good. In fact, the money is exactly as good as you are.
  • Do you believe honesty is the best policy (not mention integrity, fairness, and respect)?
  • But most importantly, do you want to have fun at work?

Morris-Jenkins is more than a Heating, Air, and Plumbing company; we’re a big family, and we’re hoping you’ll want to join us! Work is something we all have to do, but Morris-Jenkins firmly believes you should enjoy where you work and who you work with, and that’s something we take very seriously. Our meetings are a little different, we like to play games and wear costumes... a lot! We have legendary whole company breakfasts in our off-season, seriously legendary, you’ve never seen this much food for 300+ people.

We’re more than just fun too. We are committed to our employees, to their development, and to their work-life balance. As important as your work family is, we believe your real family is even more so. We challenge our employees to design their own path to advancement in the company, and we help them achieve those goals any way we can. We also believe in compensating our employees well for their time, and that’s why you won’t find an employee at any level at Morris-Jenkins that doesn’t make at least double the state’s minimum wage. Not many companies can say that, especially in our highly competitive industry.

Speaking of our industry, let’s talk about Morris-Jenkins’ role in it. We’re the largest heating, air, and plumbing contractor in the Charlotte region. Not only that, we are one of the largest in the country, with our Service, Sales, Installation, Customer Service, and Plumbing departments consistently shattering performance records. What’s this mean to you? Put simply, job security. Morris-Jenkins is here to stay, and we’re growing fast. We will always be a family owned and operated, local company in the Charlotte area (even if our commercials look like they came straight from Hollywood; we actually produce them ourselves!).

And to brag for just a minute, in 2016 Morris-Jenkins was ranked #1 Top Workplace in the midsize category by the Charlotte Observer based on voting by our employees. That means not only are we providing our customers with world-class service, we’re doing the same for our employees. It’s the one award Mr. Jenkins is most proud of, and we all are too.

Sounds good right? So what does an Experienced Residential Plumber do? In a nutshell, their essential function is being primarily responsible for diagnosing and performing repairs on plumbing, water heaters, tankless heaters, filtration systems, gas lines, and drain cleaning. On the Installation side, you may be doing removal & installation of water heaters, tankless heaters, filtration systems, gas lines, fixtures, and pipe modifications.

Want the specifics? Read on!

Note: In addition to completing an application, please click the following link to complete a one-way video interview through SparkHire: https://hire.li/2a05b13

It is not required, but will significantly increase your chances of being selected for next step interviews. As you can imagine, we get hundreds of applications, so we want to get to know as many candidates as possible, quickly. For some great tips and advice before completing your one-way video interview, see Spark Hire's Candidate Boot Camp.

DUTIES & RESPONSIBILITIES:

  • Partner with dispatchers, technicians, and installers to provide customers with service as outlined in department policies and procedures
  • Address customer issues and ensure effective and long-term problem resolution
  • Provide excellent customer service
  • Serve customers by analyzing work orders, following daily travel schedule, investigating complaints, conducting tests, and resolving problems
  • Establish service by studying system requirements, ordering and gathering components and parts, and performing acceptance tests
  • Cooperate with other departments to continually improve the process and flow of information
  • Keep personal tools and equipment operable and up to date
  • Document work performed in accordance with company procedures
  • Maintain and update knowledge of current plumbing standards
  • Maintain professional conduct and appearance in all working conditions
  • All other duties and responsibilities as assigned by supervisor/manager

MINIMUM QUALIFICATIONS:

  • 3+ years of residential plumbing experience with strong knowledge of state and local codes and regulations, working with water heaters, tankless, filtration, gas lines, gas logs, drainage, pipe modification, or drain cleaning
  • Strong customer service and interpersonal communication skills
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • High School Diploma or GED
  • Basic computer skills
  • Ability to speak, read, and write fluently in the English language
  • Must pass pre-employment drug test
  • Must pass extensive criminal background check
  • Must have an insurable driving record & valid driver license

PREFERRED QUALIFICATIONS:

  • Valid North Carolina Plumbing Contractor (P1 or P2)
  • Valid North Carolina Journeyman license
  • Valid South Carolina LLR Plumbing Contractor License
  • Valid South Carolina MASC Master Plumber Certification
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