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HVAC Maintenance Service Technician

  • Are you a customer-focused and talented HVAC Maintenance Service Technician?
  • Do you want to work with and learn from the absolute best in the industry?
  • We aim to keep our brand reputation strong and all of our customers happy. We do NOT cut corners here and expect 100% honesty/integrity in dealing with customers. Is that you?
  • Do you believe honesty is the best policy (not mention integrity, fairness, and respect)?
  • But most importantly, do you want to have fun at work?

Morris-Jenkins is more than a Heating, Air, and Plumbing company; we’re a big family, and we’re hoping you’ll want to join us! Work is something we all have to do, but Morris-Jenkins firmly believes you should enjoy where you work and who you work with, and that’s something we take very seriously. Our meetings are a little different, we like to play games and wear costumes... a lot! We have legendary whole company breakfasts in our off-season, seriously legendary, you’ve never seen this much food for 300+ people.

We’re more than just fun too. We are committed to our employees, to their development, and to their work-life balance. As important as your work family is, we believe your real family is even more so. We challenge our employees to design their own path to advancement in the company, and we help them achieve those goals any way we can. We also believe in compensating our employees well for their time, and that’s why you won’t find an employee at any level at Morris-Jenkins that doesn’t make at least double the state’s minimum wage. Not many companies can say that, especially in our highly competitive industry.

Speaking of our industry, let’s talk about Morris-Jenkins’ role in it. We’re the largest heating, air, and plumbing contractor in the Charlotte region. Not only that, we are one of the largest in the country, with our Service, Sales, Installation, Customer Service, and Plumbing departments consistently shattering performance records. What’s this mean to you? Put simply, job security. Morris-Jenkins is here to stay, and we’re growing fast. We will always be a family owned and operated, local company in the Charlotte area (even if our commercials look like they came straight from Hollywood; we actually produce them ourselves!).

And to brag for just a minute, in 2016 Morris-Jenkins was ranked #1 Top Workplace in the midsize category by the Charlotte Observer based on voting by our employees. That means not only are we providing our customers with world-class service, we’re doing the same for our employees. It’s the one award Mr. Jenkins is most proud of, and we all are too.

Sounds good right? So what does an HVAC Maintenance Service Technician do? In a nutshell, their essential function is to perform preventative maintenance service for residential customers' with all aspects of residential HVAC including heat pumps, gas systems, and air conditioning units.

Want the specifics? Read on!

*** Note: This posting is for experienced HVAC Maintenance Service Techs. For entry level, please apply for our Tech Builder job posting. *** 

Note: In addition to completing an application, please click the following link to complete a one-way video interview through SparkHire: https://hire.li/60dadc1

It is not required, but will significantly increase your chances of being selected for next step interviews. As you can imagine, we get hundreds of applications, so we want to get to know as many candidates as possible, quickly. For some great tips and advice before completing your one-way video interview, see Spark Hire's Candidate Boot Camp.

DUTIES & RESPONSIBILITIES:

  • Must partner with dispatch, warehouse, and any others necessary to provide customers with timely and accurate service in accordance with company standards and procedures
  • Perform HVAC maintenances in accordance with company standards
  • Serve customers by analyzing work orders, following daily travel schedule, listening to customer concerns, performing designated work, and proactively solving problems
  • Cooperate with other departments to continually improve the process and flow of information
  • Keep personal tools and equipment operable and up to date
  • Document work performed in accordance with company procedure
  • Updates knowledge by participating in educational opportunities at Morris-Jenkins University or individual training with our company Trainer, and reading professional publications
  • You must be able to maintain professional conduct in all work situations, have a "clean cut" appearance and adapt well to all types of working conditions
  • All other duties and responsibilities as assigned by supervisor/manager

MINIMUM QUALIFICATIONS:

  • 2+ years of residential HVAC Maintenance Service Technician experience (apartment/hotel maintenance will not considered residential HVAC service)
  • EPA Universal or Type II Certification
  • High School Diploma or GED
  • Must pass pre-employment drug test
  • Must pass extensive criminal background check
  • Must have an insurable driving record & valid driver license
  • Must be able to fluently speak, read, & write in the English language

PREFERRED QUALIFICATIONS:

  • 4+ years' residential HVAC Maintenance Service Technician experience
  • HVAC education (Associates, Diploma, Certificate) or Manufacturer Training
  • NATE Certification

Morris-Jenkins is proud to offer:

 - Competitive Pay
 - Top Performers are rewarded with Paid Trips and other Bonuses
 - Support (you do what you do best, we take care of the rest)
 - Year Round Stability
 - Overtime Available
 - Generous PTO (paid time off) Awarded
 - 7 Paid Holidays
 - Company Vehicle & Gas Card
 - Medical, Dental, Vision, Life, Long & Short Term Disability Insurance, and Flexible Spending Account
 - 401(k) Retirement Plan
 - Growth Opportunities & Ongoing Training/Development

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